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  1. Ashly Audio Software
  2. Ashly Audio App

This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.

Download and install ASIO driver when using the USB-32 / USB-3018 option with Windows ® based multi-channel audio software.For instructions c lick here. Not required for Mac. Ashly designs and builds innovative audio systems for churches, restaurants, hotels, schools, courtrooms, health clubs, council chambers — any place that needs good sound. We meld easy-to-use control software, smart multi-mode DSP-laden power amplifiers, matrix processors, ingenious compact digital mixers and good old school analog signal.

Original product version: Windows 10, version 1703
Original KB number: 4021854

Symptom

Ashly Audio Driver Download For Windows

When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.

Cause

This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.

This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.

Resolution

To fix this issue, use one of the following methods.

Method 1

Ashly audio driver download for windows 10

To resolve this issue, install update 4022716.

Method 2

If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.

Method 3

If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.

Note

Ashly audio software

See the device manufacturer's user guide for specific instructions about how to install the driver.

Ashly Audio Software

Method 4

If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:

  1. Install the device-specific driver (see Method 2).
  2. Open Device Manager.
  3. Right-click (or tap and hold) the name of the device, and then select Uninstall.
  4. Restart the computer.

Ashly Audio App

When it restarts, Windows will try to reinstall the device by using the device-specific driver.

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