I did more research and found that the 'I2C HID Device' is failing to start and this controls the touch screen. I searched HP, under my laptop model/serial, for links to the driver and only found a driver for Atmel I2C-HID maXTouch Driver and for Intel HID-I2C Controller Drivers, both of which are only supported on Windows 7. In case the drivers are in the website’s database—you can download the drivers directly from the website using the appropriate icon. Try to Install the Needed Drivers in Compatibility Mode. Sometimes older drivers’ versions can be successfully installed by using the Windows compatibility mode. Keyboard drivers and mouse drivers are types of software that are available to download on the Soft32 website. Visit the site today to take advantage.

The USB-A and USB-B connection types are what most users are accustomed to. However, these days, there are more things you can achieve with the new USB-C type of connection. With this option, users can charge their computer. What’s more, they can also connect their PC to other USB-C type devices, including media players, smartphones, docking stations, and display adapters, among others.

However, we are aware that a good percentage of users are having troubles with their USB-C connection. In most cases, the problems are caused by problems with the hardware or software. Don’t worry because you can easily fix USB-C issues in a Windows 10 computer. After all. You will get notifications which you can use to determine how to resolve the problem.

What is a USB-C connector?

Developed by the USB Implementers Forum, the USB-C connection type is a tool for transmitting both power and data. It is worth noting that this was designed, certified, and released as an industry-standard connector by the members of the organization. Over 700 companies are part of the USB Implementers Forum, including Apple, Microsoft, Dell, HP, Intel, and Samsung. This is also the reason why many computer manufacturers readily accepted USB-C technology.

Is it similar to a micro USB connector?

At first glance, the USB-C connector looks a lot like a micro USB connector. However, the former has a distinct oval shape. Moreover, it is a little bit thicker to accommodate its best feature—like MagSafe and Lightning, the USB-C connector does not have an up or down orientation. You simply have to line the connector correctly, and you wouldn’t have to worry about flipping it to plug it in properly. Another key thing to remember is that the cables have the same connectors on both ends. This means that you would not have a hard time figuring out which end goes where.

Comparing USB-C and USB 3.1

The USB-C connection type’s default protocol is USB 3.1. Theoretically, at 10Gbps, USB 3.1 is twice as fast as USB 3.0. However, the ports for USB 3.1 can still be found in their original, larger shape. Such ports are referred to as ‘USB 3.1 Type-A. Generally, it has become more common to see USB 3.1 ports with USB-C connectors.

How to fix USB-C issues in a Windows 10 computer

Some of the notifications you might encounter when the USB-C connection is not working include the following:

  • You might be able to fix your USB device
  • Slow USB charger connection
  • Display connection might be limited
  • PC isn’t charging
  • The USB device might not work
  • These two devices can’t communicate
  • The USB device might not be working properly
  • Use a different USB port
  • The USB or Thunderbolt device functionality might be limited

Every notification has its solution. Whether you need to fix USB-C compatibility or update your drivers, there’s always something you can do to resolve the issue.

What to do when you see the ‘You might be able to fix your USB device’ error notification

If you see this notification while trying to use a USB-C connection type, there must be something wrong with the device or the drivers on your computer. You can run the troubleshooter for hardware and devices, or you can update your drivers to resolve the problem.

To quickly fix «USB-C is not working on Windows 10» issue, use a safe FREE tool developed by the Auslogics team of experts.
The app contains no malware and is designed specifically for the problem described in this article. Just download and run it on your PC. free download

Developed by Auslogics

Auslogics is a certified Microsoft® Silver Application Developer. Microsoft confirms Auslogics' high expertise in developing quality software that meets the growing demands of PC users.

Running the Hardware and Devices troubleshooter

  1. On your keyboard, press Windows Key+S.
  2. Type “control panel” (no quotes), then hit Enter.
  3. Once Control Panel is up, go to the top-right corner of the window and click the View By option.
  4. Select Large Icons from the options.
  5. Click Troubleshooting.
  6. Go to the left-pane menu, then click View All.
  7. Select Hardware and Devices.
  8. Click Next, then follow the on-screen instructions.

The tool will start to identify issues with your hardware and devices, attempting to repair them.

Using Windows Update to fix the device drivers

  1. Right-click the Windows icon on your taskbar.
  2. Select Settings from the list.
  3. Click Updates & Security.
  4. Go to the left-pane menu and select Windows Update.
  5. Go to the right pane, then click Check for Updates.
  6. Install all the available updates.
Devices

Updating your device drivers

It is possible that the device drivers in your computer are corrupted, damaged, or outdated. You can update them to give your unit a fresh set of drivers. There are two ways you can do this—going to the manufacturer’s website or automating the update process, using Auslogics Driver Updater.

Atmel Touch (c) Input Devices Driver Download For Windows 7

It is worth noting that manually updating your drivers can be time-consuming and risky. As we’ve mentioned, you have to search for the compatible drivers on the manufacturer’s website. If you download and install the wrong drivers, you might cause more problems to your computer.

Resolve PC Issues with Driver Updater

Unstable PC performance is often caused by outdated or corrupt drivers. Auslogics Driver Updater diagnoses driver issues and lets you update old drivers all at once or one at a time to get your PC running smoother

Auslogics Driver Updater is a product of Auslogics, certified Microsoft® Silver Application Developer
DOWNLOAD NOW
On the other hand, when you automate the process with the help of Auslogics Driver Updater, you are avoiding possible PC damage. The best part is, the tool will take care of all problematic drivers—not just the one which caused the USB-C connection type problem. So, you will notice a significant improvement in your PC’s performance and speed.

Finding the error codes for device issues

It is important to know the error code to address problems with your device appropriately. To acquire the error code, simply follow the steps below:

  1. Right-click the Windows icon on your taskbar.
  2. Select Device Manager from the list.
  3. Right-click the problematic device, then select Properties.
  4. Go to the Device Status dialog box to see the error code.

How to fix slow USB charger connected

When the ‘slow USB charger connected’ notification shows up, there are various possible reasons behind it. Here are some of them:

  • You’re using a charger that is not compatible with your device or computer.
  • Your charger’s power is insufficient for your device or computer. It is worth noting that devices with USB-C connectors have larger power limits. So, charging should be faster with greater levels of power, as long as the device supports USB power delivery.
  • You have not properly connected the charger to the port on your device or computer.
  • The cable’s power capacity is not sufficient for the charger itself, the device, or the computer.
  • Your USB port is dusty or dirty, preventing proper insertion of the charger.
  • You’ve connected the charger to your device or computer through an external dock or hub.

You can fix this problem by using the charger and cable that came with your device. These peripherals are designed according to industry standards. So, they have the right power capacity to speed up charging. On the other hand, you can also check if your charger is properly connected to the USB-C port on your device or computer. If the port is dusty or dirty, you can use compressed air to clean it.

Note: Systems with available USB-C connectors have higher power limits, and they can support up to 5V, 3A, or 15W.

Resolving the ‘Display connection might be limited’ error notification

There are many reasons why you see this error notification. It is possible that the dongle has new features that the cable, device, or PC do not support. You should also check if you’ve connected the dongle to the correct port or through an external dock or hub. On the other hand, it is possible that the other devices with the USB-C connection are interfering with the dongle.

You should know that a USB-C connector has Alternate Modes which you can use for non-USB connectors. These modes are HDMI, DisplayPort, and MHL. So, you can resolve the ‘Display connection might be limited’ error notification by checking if your PC, cable, and external display support the aforementioned alternate modes. You can also try to check if the dongle or device is directly connected to your computer. If it is yet the problem persists, try using a different cable.

Getting rid of the ‘PC isn’t charging’ error notification

This error notification is possibly caused by the following:

  • You’ve used an incompatible charger.
  • You’ve used a charger with lower power limits, preventing it from properly charging your device or computer.
  • You’ve incorrectly connected the charger to the port on your PC.
  • The cable’s power capacity cannot accommodate the charger.
  • The USB ports are dusty or dirty, preventing proper insertion of the charger.
  • You’ve connected the charger through an external hub or dock.

You can fix USB-C compatibility issues by using the charger and cable that came with your device’s or computer’s packaging. You can also use compressed air to clean the ports, enabling you to insert the dongle correctly.

Resolving ‘The USB device might not work’ error

This error notification shows up when the Windows version on your PC does not support the driver for the device you’re trying to connect to the USB-C port. So, the solution to this is to install all the latest updates for your operating system. You can do this by following the instructions below:

Download
  1. Click the Search icon on your taskbar.
  2. Type “settings” (no quotes), then hit Enter.
  3. Select Update & Security.
  4. Click Check for Updates.
  5. Install the available updates.

How to fix ‘These two devices can’t communicate’ error

You will see this error notification will show up when you are having trouble connecting two devices via USB-C. It is possible that one or both of the devices do not support the USB-C connection type. The workaround here is ensuring that you are connecting two Windows computers.

Resolving the error ‘USB device might not be working properly’

If your computer does not support the device you’re trying to connect via USB-C, you will see this error message. It is also possible that the power on your laptop is limited because you’re sourcing it from your battery. In this case, you can try using a different computer, or you can try plugging your device into an external power source.

What to do when you get a ‘Use a different USB port’ prompt

When you get this error notification, it is likely that the USB port does not support Thunderbolt, DisplayPort, or MHL. If this is the case, then you can try using a different port on your PC. It is also possible that the functionality of the USB device had become limited when you connected it to a particular port. You can try plugging it to a different port on your computer to resolve the problem.

Resolving the error ‘USB or Thunderbolt device functionality might be limited’

The reasons behind this error notification are similar to what caused the limited display connection issues. So, you can resolve this by making sure that your PC and cable support the same USB-C features as the device you’re trying to connect. You also have to make sure that the dongle is directly connected to your computer.

Atmel Touch (c) Input Devices Driver Download For Windows 8.1

Which connection type do you prefer?

Let us know in the comments below!

Quite often Windows users facing a problem when the system can’t identify the connected device. In such cases, the Device Manager contents an Unknown device and the next information displayed in its Device Status box: The Drivers for This Device Are Not Installed. (code 28).

Such error is related to Device Manager and it’s important to mention that in most cases Code 28 means that you don’t have the latest device’s drivers installed on your machine and all you need to do is just install them.

How to Fix The Drivers for This Device Are Not Installed Code 28?

Solution 1. Update Drivers for the Device

This method will be useful in case you know which device causes the issue or you even have its manufacturer’s CD with appropriate drivers to install. All you need to do is to install drivers on your PC.

In case you don’t have such CD – you can download the latest drivers from the manufacturer’s official website.

Follow the instructions:

  1. Download the latest drivers manually from the manufacturer’s official website. Run setup.exe or other executable files that you’ve downloaded;
  2. In case there is no executable file in your downloads: run the Device Manager (run Command prompt, then type in and run command msc), find the needed device in the list. Right click on it and choose its Properties. Now switch to Driver tab and press Update Driver button.
  3. After that – follow the installation wizard’s instructions and install the needed drivers.

Solution 2. Find and Install the Needed Drivers by Using Device’s ID

In case the device is not identified and you don’t know exactly what device causes issues, you might need its ID to try to find the needed drivers. To find out the ID of the device follow the instructions:

  1. Go to Device Manager, find the Unknown device in the list, right click on it and choose its Properties;
  2. In Properties switch to Details tab, now switch parameter in the field to Hardware IDs;
  3. As a result, you will see a few IDs. Almost every ID has some deeper information about the device. Now we are going to search the drivers by using the ID – right click on it and press Copy;

We’ve found the ID of the device, now we need to find the needed drivers. The first thing – we will Google the ID to find the name of the device (or even a link to download the driver). When you got the name of the device – try to download the drivers from the manufacturer’s website or a third-party website (do it at your own risk!).

In case you can’t find them using the official website, try to use, as example, this website.

It has a great search option, you just need to paste the copied ID of the device into the search field and press Search. In case the drivers are in the website’s database—you can download the drivers directly from the website using the appropriate icon.

Solution 3. Try to Install the Needed Drivers in Compatibility Mode

Sometimes older drivers’ versions can be successfully installed by using the Windows compatibility mode. In case you have the drivers’ installation file (for example, on manufacturer’s CD) which causes errors – try to use the next method.

  1. Open the folder where the drivers’ installation file is located, right click on it and then choose its Properties;
  2. Now switch to Compatibility tab;
  3. Check on Run this program in compatibility mode for: and try different OS versions (most often users are successful with Windows Vista).

Solution 4. Use Fix it (Automatic Tool)

This is an automatic tool to fix the Code 28 issue. All you have to do is to download the Fix it utility from the below link and install it in your computer.

  • Download Fix it from here;
  • Install it on your computer;
  • Launch it and you will see the next options:
    • Hardware devices are not working or are not detected in Windows;
    • Diagnose and fix Windows USB problems automatically;
  • Choose any of the options above;
  • The rest of the work will be done automatically.

Additional Methods on How to Fix Code 28

Atmel Touch (c) Input Devices Driver Download For Windows Xp

In case the error Code 28 didn’t disappear after you tried all of the steps above, you can perform one of these additional methods:

Roll Back the Driver to the Version Prior to Your Update;
  1. Run the Device Manager;
  2. Right click on the device which you want to roll back the driver and open its Properties;
  3. Switch to Drivers tab;
  4. Click the button Roll Back Driver.
Using System Restore to Undo the Changes

In case you’ve created the Windows restore points earlier – it’s the best time to recover recent Device Manager changes by using it. Error code 28 should disappear after that.

Atmel Touch (c) Input Devices Driver Download For Windows 10

Tip. It’s better to perform a backup of your drivers from time to time because it can help you to restore the correct functioning of the hardware and devices (USB devices, scans, printers etc.) quickly.

Coments are closed

Most Viewed Posts

  • Asrflash.bin Driver Download
  • Cherry Input Devices Driver Download For Windows
  • Avision Printers Driver Download For Windows 10

Scroll to top